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When Trust Breaks, We Help Teams Find Their Way Back to Each Other

Crisis to Culture Restorative Support: Intervention using our Power-Aware Leadership Framework™ that transforms breakdown into breakthrough

Team Building Session

When Teams Hit Crisis: The Hidden Costs of Broken Trust

  • Active conflicts that have stopped productive work

  • Trust breakdowns between team members or with leadership

  • Recurring patterns of harm that haven't been truly resolved

  • Power struggles that undermine collaboration

  • Key people considering leaving due to unresolved discord

  • Risk of organizational reputation damage

Our Power-Aware Approach: Why Our Approach Works When Traditional Approaches Fail

  • Explicit attention to how positional and social power shapes every conversation

  • Facilitation that prevents those with less power from providing comfort instead of accountability

  • Focus on specific behavioral changes and systemic shifts, not just apologies

  • Integration of individual healing with organizational transformation

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From Crisis to Thriving Culture: Our 4-Phase Process

01

Phase 1: Deep Assessment 🔍

  • ​Understanding what caused the breakdown and where repair is needed

  • Confidential interviews with all stakeholders

  • Power dynamics analysis and restoration planning

03

Phase 3: Collaborative Design 🎨

  • Co-creating new protocols for how this team will work together

  • Custom team agreements everyone feels ownership of

  • Sustainable practice implementation

02

Phase 2: Guided Restoration 🛠️

  • Power-aware facilitation using proven restoration techniques

  • Creative healing approaches that bypass resistance

  • Honest acknowledgment of harm and impact

04

Phase 4: Integration Support 🌱

  • Ongoing coaching to ensure new patterns stick

  • Conflict navigation skill building

  • Long-term culture sustainability planning

What Teams Achieve: Beyond Repair to Transformation

  • Restored trust and authentic connection between team members

  • Clear protocols for navigating future conflict before it becomes destructive

  • Strengthened capacity to stay in relationship during difficult conversations

  • Custom-designed team agreements that everyone feels ownership of

  • Skills for transforming conflict into productive tension

  • Renewed sense of purpose and commitment to collaborative work

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Don't Let Crisis Become Collapse

Avoiding conflict breeds more conflict.  Every day you wait, the damage deepens. Schedule a crisis consultation to begin intervention.

We Love Our Clients

Our leadership team entered the restorative space on the first day of our team retreat knowing we were going to be discussing challenging topics later in the week, so I was unsure if the time we were spending together was the right way to spend it given the time sensitive need for those topics. But I was wrong - it was exactly what we needed to build a strong foundation for hard conversations that grounded us in what's best for the organization in the future and created a level of openness and trust that hadn't previously existed within the team.

 

We're making the hardest decisions for the org that have probably ever existed, and are positioned to do that well because of the restorative work The Equity Practice led us in. The remainder of our retreat was intense, but the difference in how we listened to and interacted with one another was tangible.

Kellie Hinkle, President, Code Nation

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